Privacy Policy
Effective Date: 7 July 2026
Melbourne Mezzanines (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit melbournemezzanines.com.au, contact us or use our services.
Information We Collect
We may collect personal information including:
- Your name
- Email address
- Phone number
- Business name (where applicable)
- Property or project address
- Details about your enquiry or project
- Any other information you voluntarily provide to us
We may also collect non-personal information such as:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Time and date of website visits
- Referral websites
How We Collect Information
We collect information when you:
- Complete a contact form
- Email or call us
- Request a quote
- Engage us for our services
- Browse our website through cookies and analytics technologies
How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Prepare quotations
- Provide our mezzanine design and construction services
- Communicate with you regarding your project
- Improve our website and customer experience
- Maintain our business records
- Meet legal and regulatory obligations
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
We may use third-party analytics services such as Google Analytics to collect anonymous website usage information.
You can disable cookies through your web browser settings, although this may affect some website functionality.
Disclosure of Personal Information
We do not sell your personal information.
We may disclose your information to trusted third parties where reasonably necessary, including:
- Contractors and suppliers involved in your project
- Professional advisers
- IT service providers
- Government authorities where required by law
These parties are only provided with the information necessary to perform their services.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
While we use appropriate security measures, no method of transmitting information over the internet is completely secure and we cannot guarantee absolute security.
Access and Correction
You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information.
To make a request, please contact us using the details below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to read the privacy policies of any external websites you visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Melbourne Mezzanines
Email: enquiries@melbournemezzanines.com.au
Website: melbournemezzanines.com.au